Due to the current situation and a high number of orders, it is possible that some of your ordered products may be out of stock. In this case, they will be replaced by similar products if your agreement was given when ordering. If you did not give your agreement, they will be automatically refunded to your Smood wallet. If you have not received a product and it is not mentioned as missing in your order, please contact us with this form so that we can refund you for these products.