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    • Press Release 15 Nov
      Back to home
      1. Help Center
      2. I am a customer
      3. My Order
      • Terms and Conditions
      • I am a customer
        • About Smood
        • My Account
        • My Order
        • Migros
        • Extras
        • Contact Us ℹ️
      • I am a restaurant
        • Smood Restaurant App
        • Smood tablet
        • Other services
      • I am a driver
        • Effective
      • Extras
        • Press Release 15 Nov

      I am a customer

      About Smood

      • Who are we ?🧑🏽‍💻
      • How 🤷🏻‍♂️ does it work?
      • How does online grocery 🛒 shopping work?
      • How does restaurant delivery work? 🚚
      • How does🍴restaurant click and collect work?
      • How 🚀 fast is ordering 🍔 online
      See more

      My Account

      • How do I log in 👤?
      • How can I change my 🔑 password?
      • 🤔 How can I reset my password?
      • Refer a friend 📣
      • How can I add or delete a 💳 credit card?
      • How can I access and 💸 pay an invoice?
      • What is my 💶 wallet and how do I use it?
      See more

      My Order

      • What are the different 💳 payment methods?
      • How can I pre-order? 📤
      • How can I 📱 track my order?
      • How can I change or cancel my order? ❌
      • What should 😱 I do if my order is wrong?
      • How can I change my 📋 delivery details?
      • What if a promotional code 🏷 is not working ?
      • My order arrived 🤭 damaged
      • How do 🙋🏼‍♂️ I know if my order is confirmed?
      • How can I communicate my allergy 🧬 or food intolerance to the restaurant?
      • 🤔 How can I tip the driver?
      See more

      Migros

      • I did not receive the 🧾 bill from the payment of my Migros order
      • I have a problem with my 🛒 Migros order, what can I do?

      Extras

      • How can I buy a 🎁 gift card?
      • How to setup a 👩🏻‍💼👨🏻‍💼corporate account?
      • I can't find a 👨🏻‍🍳 restaurant. What should I do?
      • How can I use a discount 🧧 voucher?
      • How does the 🚚 delivery fee work?
      See more

      Contact Us ℹ️

      • Contact our customer service
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