How can I change or cancel my order? ❌

Step 1 If you encounter a problem with your order, you can contact our Customer Service Team 📞 at 0900 009 009 (Fr. 0.99/min) or on the 💬 Smood Chat (on the left end ↙️ side of the page), and we will do everything we can to find a suitable solution.

For further information, please refer to the general terms and conditions of sale on

😊 We hope this guidance helped you!